Established in 2008, Fonebox services some of Australia’s biggest businesses and has been recognised for our success and innovation by SmartCompany, Deloitte, BRW and AIM.
Through offering new technology developed in-house, including a comprehensive Reporting Platform, Fonebox enables clients to have full transparency into call tracking, management, and reporting of their inbound numbers. This enables clients to optimise marketing spend, lead capture, and inbound customer service.
In 2012 Fonebox launched a cost-effective and fully customisable Australian based and operated Inbound Phone Answering Service, fully integrated with Fonebox’s existing inbound services. Fonebox’s Virtual Receptionists are the perfect economic and scalable solution for businesses who want to optimise inbound lead capture and provide 24/7 customer service.
