Delivery of a turn-key operation is just the start of the benefits of owning a Zarraffa's Coffee franchise.
Built on exceptional head office support that kicks off with guided training, through to ongoing and regular business and operational support, Zarraffa's has built its business on growing in a commercially healthy and responsible way.
The exceptional in store growth record, combined with a high ratio of multi-store owners, and a number of previous store managers who have graduated to being franchisees, speaks volumes about why, with a clear business blueprint, the company has honed its operation over the past 20 years to become THE specialty coffee provider in the quick service restaurant (QSR) space.
Being a privately-owned company that is still led by its founder, Zarraffa's remains close to the frontline and undertakes a consultative approach to its businesses and stores, with regular franchisee touchpoints and information exchanges. Loyal customer support, through strong brand recognition and strategic brand marketing, can be attributed to the business remaining steadfast to its core mandate, (actioned since day one), to provide quality in product and service.
Consistency, reliability and convenience are the cornerstones of each Zarraffa's Coffee franchise
Zarraffa's currently has over 80 stores across Queensland, Northern NSW and WA. The predominantly franchised stores are made up of traditional shopping centre and strip mall locations, with a significant focus moving forward on opening convenient drive thru sites.
The company's major markets include the Gold Coast, Brisbane, Western Australia and regional Queensland including Toowoomba, Sunshine Coast, Bundaberg, Hervey Bay, Rockhampton, Townsville and Cairns. From 2017, franchise opportunities have opened up significantly across New South Wales, Western Australia, Victoria and potentially New Zealand. A wide range of locations and opportunities are available across regional Queensland, NSW, WA with potential for sites in VIC and New Zealand.
