27th July 2024
Seminars
9:00am
keynote
Opening Keynote Address: Planning for Success
Presented By
Marcel Lal, CEO Asia Pacific, InXpress
![](https://s3-ap-southeast-2.amazonaws.com/franchising-expo-production/fca-update/_heroThumbnail/Mary-Aldred.jpg)
9:30am
FCA Update
Presented By
Mary Aldred, CEO, Franchise Council of Australia
![](https://s3-ap-southeast-2.amazonaws.com/franchising-expo-production/setting-business-goals/_heroThumbnail/Liz-Nable-Xtend-Barre.jpg)
9:45am
Franchisee Success Panel: Setting business goals - and achieving them
Presented By
Malcolm Price, Poolwerx
Liz Nable, Xtend Barre
John O'Riordan, InXpress
Amy Van De Ven, Quest Apartment Hotels
![](https://s3-ap-southeast-2.amazonaws.com/franchising-expo-production/how-to-stay-motivated/_heroThumbnail/Francois-headshot.jpg)
11:00am
How to stay motivated in your business
Presented By
Francois Nila, Hire A Hubby
![](https://s3-ap-southeast-2.amazonaws.com/franchising-expo-production/is-franchising-right-for-you/_heroThumbnail/Mark-Mackenzie-horizontal.jpg)
11:00am
Is franchising right for you?
Presented By
The Franchise Council of Australia, speakers include:
Mark Mackenzie, The Graffiti Eaters
Jonathan Muncey, Norton Rose Fulbright Lawyers
![](https://s3-ap-southeast-2.amazonaws.com/franchising-expo-production/mulit-unit-franchisee/_heroThumbnail/David_Quest-web.jpg)
11:45am
Lessons from a multi-unit franchisee
Presented By
David Ridgeway, Quest Apartment Hotels
Natasha Callewaert, Quest Apartment Hotels
![](https://s3-ap-southeast-2.amazonaws.com/franchising-expo-production/show-me-the-money/_heroThumbnail/Ken-headshot.jpg)
12:15pm
keynote
Show me the money
Presented By
Ken Rosebery, The Cheesecake Shop
![](https://s3-ap-southeast-2.amazonaws.com/franchising-expo-production/key-questions-to-ask-franchisors-about-support-systems/_heroThumbnail/Nathan-Kelk-website.jpg)
1:00pm
How franchisor support systems can help you reach your potential
Presented By
Nathan Kelk, Red Rooster
![](https://s3-ap-southeast-2.amazonaws.com/franchising-expo-production/buying-your-first-motorbike/_heroThumbnail/Steve-Champion.png)
1:30pm
Employee relations and compliance
Presented By
Steve Champion, ER Strategies
![](https://s3-ap-southeast-2.amazonaws.com/franchising-expo-production/closing-address/_heroThumbnail/Dani-Carr-headshot.jpg)
2:15pm
keynote
Closing address: Getting the most out of your franchise relationship
Presented By
Dani Carr, Infinite Cycle & Anytime Fitness
![](https://s3-ap-southeast-2.amazonaws.com/franchising-expo-production/city-cave/_heroThumbnail/Jerermy-Hassel-website.jpg)
3:00pm
Wellness & balance in small business
Presented By
Jeremy Hassell, City Cave
![](https://s3-ap-southeast-2.amazonaws.com/franchising-expo-production/is-there-a-better-way-the-future-is-collaboration/_heroThumbnail/Boaz-Keeda-website.jpg)
3:30pm
Is there a better way? The future is collaboration.
Presented By
Boaz Keeda, Independent Cafes
![](https://s3-ap-southeast-2.amazonaws.com/franchising-expo-production/how-to-become-a-media-magnet-in-order-to-gain-trust-influence-and-boost-your-bottom-line-1/_heroThumbnail/Monica-Rosenfeld-website.jpg)
4:00pm
How to become a media magnet in order to gain trust, influence and boost your bottom line
Presented By
Monica Rosenfeld, WordStorm PR
![](https://s3-ap-southeast-2.amazonaws.com/franchising-expo-production/conversations-with-franchisees-1/_heroThumbnail/Charlie-Duffill-website.jpg)
11:30am
Conversations with franchisees
Presented By
Charlie Duffill, FoodCo, Franchise Council of Australia. Panelists include:
Jaime Strong, City Cave
John O’Riordan, InXpress
![](https://s3-ap-southeast-2.amazonaws.com/franchising-expo-production/keynote-presentation-2/_heroThumbnail/Rod-Young-NEW-website.jpg)
12:00pm
keynote
Why top franchises succeed and how to own one
Presented By
Rod Young, Chairman, DC Strategy
![](https://s3-ap-southeast-2.amazonaws.com/franchising-expo-production/what-every-franchisor-and-franchisee-should-do-1/_heroThumbnail/Doug-Downer-horizontal.jpg)
12:30pm
What every franchisor and franchisee should do
Presented By
Doug Downer, Franchise Ready
![](https://s3-ap-southeast-2.amazonaws.com/franchising-expo-production/in-the-spotlight-a-fireside-chat-with-an-industry-expert/_heroThumbnail/Sarah-Stowe-website.jpg)
2:30pm
Let's talk about money: 5 facts you absolutely need to know about buying a franchise
Presented By
Sarah Stowe, Inside Franchise Business
Kate Groom, Franchise Accounting & Tax
![](https://s3-ap-southeast-2.amazonaws.com/franchising-expo-production/closing-address-1/_heroThumbnail/Boaz-Keeda-website.jpg)
4:00pm
Is there a better way? The future is collaboration.
Presented By
Boaz Keeda, Independent Cafes
![](https://s3-ap-southeast-2.amazonaws.com/franchising-expo-production/franchising-for-the-new-decade-2/_heroThumbnail/Mary-Aldred-website_210709_155750.jpg)
10:30am
Franchising for the new decade
Presented By
Mary Aldred, CEO, Franchise Council of Australia (FCA)
![](https://s3-ap-southeast-2.amazonaws.com/franchising-expo-production/is-franchising-right-for-you-1-3/_heroThumbnail/Mark-Mackenzie-horizontal.jpg)
11:00am
Is franchising right for you?
Presented By
Nick Rimington, Norton Rose Fulbright
Mark Mackenzie, Graffiti Eaters (pic)
![](https://s3-ap-southeast-2.amazonaws.com/franchising-expo-production/conversations-with-franchisees-3/_heroThumbnail/Tanya-Robertson-website.jpg)
11:30am
Conversations with franchisees
Presented By
Pankaj Sharma, ANZ
Stacy Andronikos, Quest
Greg Brown, Poolwerx
Facilitated by Tanya Robertson, BDC Partners (pic)
![](https://s3-ap-southeast-2.amazonaws.com/franchising-expo-production/opportunities-obstacles-of-franchising/_heroThumbnail/Diana_Williams_Fernwood_Fitness_website.jpg)
12:30pm
keynote
Opportunities & obstacles of franchising
Presented By
Diana Williams, Fernwood Fitness
![](https://s3-ap-southeast-2.amazonaws.com/franchising-expo-production/retail-leases-explained/_heroThumbnail/Zelman-Ainsworth-website.jpg)
3:00pm
Retail leases explained
Presented By
Zelman Ainsworth, Ainsworth Property (pic)
Pablo Fernandez, Mills Oakley Melbourne
3:30pm
Building resilience in your business
Presented By
Marcel Lal, InXpress
![](https://s3-ap-southeast-2.amazonaws.com/franchising-expo-production/how-to-communicate-to-get-results/_heroThumbnail/Rob-Zammit-Focal-Point-website.png)
4:00pm
Why are some people more successful than others?
Presented By
Robert Zammit, FocalPoint Business Coaching
![](https://s3-ap-southeast-2.amazonaws.com/franchising-expo-production/is-franchising-right-for-you-1-1/_heroThumbnail/Mark-Mackenzie-horizontal.jpg)
11:00am
Is franchising right for you?
Presented By
Nick Rimington, Norton Rose Fulbright
Mark Mackenzie, Graffiti Eaters (pic)
![](https://s3-ap-southeast-2.amazonaws.com/franchising-expo-production/conversations-with-franchisees-2/_heroThumbnail/Justin-Tuddenham-Poolwerx-website.jpg)
11:30am
Conversations with franchisees
Presented By
Pankaj Sharma, ANZ
Teresa & Vincent Arcuri, Quest
Justin Tuddenham, Poolwerx (pic)
Facilitated by Grant Lee, Concept Eight
![](https://s3-ap-southeast-2.amazonaws.com/franchising-expo-production/built-on-trust-lessons-from-a-lifetime-as-franchisee-franchisor-father-and-fisherman/_heroThumbnail/Matthew-Penfold-Kwik-Kopy-website.jpg)
12:30pm
Built on trust: lessons from a lifetime as franchisee, franchisor, father and fisherman
Presented By
Matthew Penfold, Kwik Kopy Australia
![](https://s3-ap-southeast-2.amazonaws.com/franchising-expo-production/how-to-build-community-with-franchising/_heroThumbnail/James-Crowe-website.jpg)
2:30pm
How to build community with franchising
Presented By
James Crowe, Pinot & Picasso
![](https://s3-ap-southeast-2.amazonaws.com/franchising-expo-production/what-makes-a-good-franchisee-from-a-franchisor-perspective/_heroThumbnail/David-Mansfield-website.jpg)
3:00pm
What makes a good franchisee from a franchisor perspective
Presented By
David Mansfield, Quest Apartment Hotels (pic)
Darren Lane, Degani
Sean O’Connor, Craveable Brands
Facilitated by Sarah Stowe, Inside Franchise Business
![](https://s3-ap-southeast-2.amazonaws.com/franchising-expo-production/franchise-ready-1/_heroThumbnail/Doug-Downer-horizontal.jpg)
4:00pm
What every franchisor and franchisee should do
Presented By
Doug Downer, Franchise Ready
![](https://s3-ap-southeast-2.amazonaws.com/franchising-expo-production/franchising-for-the-new-decade-2/_heroThumbnail/Mary-Aldred-website_210709_155750.jpg)
10:30am
Franchising for the new decade
Presented By
Mary Aldred, CEO, Franchise Council of Australia (FCA)
![](https://s3-ap-southeast-2.amazonaws.com/franchising-expo-production/is-franchising-right-for-you-1-2/_heroThumbnail/Mark-Mackenzie-horizontal.jpg)
11:00am
Is franchising right for you?
Presented By
Mark Mackenzie, The Graffiti Eaters (pic)
Jonathan Muncey, Norton Rose Fulbright
11:30am
Conversations with franchisees
Presented By
Filipa Ferreria, Fernwood Fitness
Megan Rogers, Signarama
Will Cowlishaw, InXpress
![](https://s3-ap-southeast-2.amazonaws.com/franchising-expo-production/keynote-presentation-1/_heroThumbnail/Andrew-Morello-website.jpg)
12:00pm
keynote
Accelerated growth strategies for business owners
Presented By
Andrew Morello, The Entourage
![](https://s3-ap-southeast-2.amazonaws.com/franchising-expo-production/topic-to-be-confirmed/_heroThumbnail/David-Chiem-website.jpg)
1:30pm
keynote
3 secrets to building your multi million dollar dream business
Presented By
David Chiem, MindChamps Early Learning & PreSchool
![](https://s3-ap-southeast-2.amazonaws.com/franchising-expo-production/10-key-steps-to-delegate-like-a-champion/_heroThumbnail/Peter-Swatosch-website.jpg)
2:30pm
10 key steps to delegate like a champion
Presented By
Peter Swatosch, FocalPoint Business Coaching
![](https://s3-ap-southeast-2.amazonaws.com/franchising-expo-production/lets-talk-about-money-4/_heroThumbnail/Kate-Groom-website.jpg)
3:00pm
5 financial mistakes franchise buyers make and how to avoid them
Presented By
Kate Groom, Franchise Accounting & Tax
![](https://s3-ap-southeast-2.amazonaws.com/franchising-expo-production/lessons-i-learned-when-my-franchise-burned-down/_heroThumbnail/Laura-Piccardi-website.jpg)
3:30pm
Lessons I learned when my franchise burned down
Presented By
Laura Piccardi, Uppy
![](https://s3-ap-southeast-2.amazonaws.com/franchising-expo-production/is-franchising-right-for-you-1-3/_heroThumbnail/Mark-Mackenzie-horizontal.jpg)
11:00am
Is franchising right for you?
Presented By
Mark Mackenzie, The Graffiti Eaters (pic)
Mathew Webster, Norton Rose Fulbright
11:30am
Conversations with franchisees
Presented By
Sylvia Balen Westra, Fernwood Fitness
Kevin Tang, Quest Apartment Hotels
Melissa Marshall, Signarama
![](https://s3-ap-southeast-2.amazonaws.com/franchising-expo-production/overcome-stress-and-achieve-success-in-business/_heroThumbnail/Max-Garcia-website.jpg)
1:00pm
Overcome stress and achieve success in business
Presented By
Max Garcia
![](https://s3-ap-southeast-2.amazonaws.com/franchising-expo-production/topic-to-be-confirmed-1/_heroThumbnail/David-Chiem-website.jpg)
1:30pm
keynote
3 secrets to building your multi million dollar dream business
Presented By
David Chiem, MindChamps Early Learning & PreSchool
![](https://s3-ap-southeast-2.amazonaws.com/franchising-expo-production/keynote-presentation-1-1/_heroThumbnail/Andrew-Morello-website.jpg)
2:00pm
keynote
Accelerated growth strategies for business owners
Presented By
Andrew Morello, The Entourage
![](https://s3-ap-southeast-2.amazonaws.com/franchising-expo-production/7-steps-to-be-a-1-franchisee-owner/_heroThumbnail/Richard-Maloney-website.jpg)
2:30pm
7 critical keys to be a #1 franchise owner
Presented By
Richard Moloney, Quality Mind
![](https://s3-ap-southeast-2.amazonaws.com/franchising-expo-production/lessons-i-learned-when-my-franchise-burned-down/_heroThumbnail/Laura-Piccardi-website.jpg)
4:00pm
Lessons I learned when my franchise burned down
Presented By
Laura Piccardi, Uppy
10:00am
Show opens
Presented By
The Franchising & Business Opportunities Expo
![](https://s3-ap-southeast-2.amazonaws.com/franchising-expo-production/hints-and-tips-from-successful-franchisors/_heroThumbnail/Tracey-Leak-website.jpg)
10:30am
Hints and tips from successful franchisors
Presented By
Tracey Leak, Tracelle Enterprises
![](https://s3-ap-southeast-2.amazonaws.com/franchising-expo-production/is-franchising-right-for-you-1-2-1-1/_heroThumbnail/Mark-Mackenzie-horizontal.jpg)
11:00am
Is franchising right for you?
Presented By
Mark Mackenzie, The Graffiti Eaters (pic)
Melissa Ramsden, HWL Ebsworth Lawyers
![](https://s3-ap-southeast-2.amazonaws.com/franchising-expo-production/conversations-with-franchisees-3-2-1/_heroThumbnail/FCA-website.jpg)
11:30am
Conversations with franchisees
Presented By
Amanda Kroehnert, Muffin Break
Richard Kelly, Poolwerx
Bev Taylor, InXpress
Facilitated by: Tony Cotter, ANZ
![](https://s3-ap-southeast-2.amazonaws.com/franchising-expo-production/franchise-ready-1/_heroThumbnail/Doug-Downer-horizontal.jpg)
12:00pm
Franchising in a post-pandemic world - everything you need to know
Presented By
Doug Downer, Franchise Ready
![](https://s3-ap-southeast-2.amazonaws.com/franchising-expo-production/in-the-spotlight-a-fireside-chat-with-an-industry-expert/_heroThumbnail/Sarah-Stowe-website.jpg)
12:30pm
In the spotlight: a fireside chat with an industry expert
Presented By
Sarah Stowe, Inside Franchise Business (pic)
Louise Bellchambers, The Shingle Inn
![](https://s3-ap-southeast-2.amazonaws.com/franchising-expo-production/what-was-i-worried-about/_heroThumbnail/Warren-ballantyne-website.jpg)
1:00pm
What was I worried about?
Presented By
Q&A with Gutter-vac franchisees
Facilitated by Warren Ballantyne
![](https://s3-ap-southeast-2.amazonaws.com/franchising-expo-production/how-to-get-more-business-by-building-a-network-1/_heroThumbnail/Leisa-Gill-website.jpg)
2:00pm
How to get more business by building a network
Presented By
Leisa Gill, BNI
![](https://s3-ap-southeast-2.amazonaws.com/franchising-expo-production/closing-address-2-1/_heroThumbnail/Tracey-Leak-website.jpg)
4:00pm
Q&A Session
Presented By
Tracey Leak, Tracelle Enterprises
10:00am
Show opens
Presented By
The Franchising & Business Opportunities Expo
![](https://s3-ap-southeast-2.amazonaws.com/franchising-expo-production/franchising-for-the-new-decade-2/_heroThumbnail/Mary-Aldred-website_210709_155750.jpg)
11:00am
Franchising for the new decade
Presented By
Mary Aldred, CEO, Franchise Council of Australia (FCA)
![](https://s3-ap-southeast-2.amazonaws.com/franchising-expo-production/is-franchising-right-for-you-1-3-1/_heroThumbnail/Mark-Mackenzie-horizontal.jpg)
11:30am
Is franchising right for you?
Presented By
Mark Mackenzie, The Graffiti Eaters (pic)
Emily Lucas, HWL Ebsworth Lawyers
![](https://s3-ap-southeast-2.amazonaws.com/franchising-expo-production/conversations-with-franchisees-3-1-1/_heroThumbnail/Peter-White-website.jpg)
12:00pm
Conversations with franchisees
Presented By
Leisa Gill, BNI Australia
Peter Vogel, Poolwerx
Andrew Mitchell, Signarama
Facilitated by Peter White, Franchise Council of Australia (pic)
![](https://s3-ap-southeast-2.amazonaws.com/franchising-expo-production/how-to-communicate-to-get-results/_heroThumbnail/Rob-Zammit-Focal-Point-website.png)
12:30pm
How to communicate to get results
Presented By
Robert Zammit, FocalPoint Business Coaching
![](https://s3-ap-southeast-2.amazonaws.com/franchising-expo-production/franchise-ready-1/_heroThumbnail/Doug-Downer-horizontal.jpg)
1:00pm
Franchising in a post-pandemic world - everything you need to know
Presented By
Doug Downer, Franchise Ready
![](https://s3-ap-southeast-2.amazonaws.com/franchising-expo-production/in-the-spotlight-a-fireside-chat-with-an-industry-expert/_heroThumbnail/Sarah-Stowe-website.jpg)
1:30pm
In the spotlight: a fireside chat with an industry expert
Presented By
Sarah Stowe, Inside Franchise Business (pic)
Kellie Cranch, Poolwerx
![](https://s3-ap-southeast-2.amazonaws.com/franchising-expo-production/building-a-values-based-business-lessons-to-stay-motivated-and-drive-success-1/_heroThumbnail/Susan-Toft.jpg)
2:00pm
Building a values-based business - lessons to stay motivated and drive success
Presented By
Susan Toft, The Laundry Lady
![](https://s3-ap-southeast-2.amazonaws.com/franchising-expo-production/what-was-i-worried-about-1/_heroThumbnail/Warren-ballantyne-website.jpg)
3:00pm
What was I worried about?
Presented By
Q&A with Gutter-vac franchisees
Facilitated by Warren Ballantyne
![](https://s3-ap-southeast-2.amazonaws.com/franchising-expo-production/how-to-get-more-business-by-building-a-network-1/_heroThumbnail/Leisa-Gill-website.jpg)
3:30pm
How to get more business by building a network
Presented By
Leisa Gill, BNI
10:00am
Show opens
Presented By
The Franchising & Business Opportunities Expo
![](https://s3-ap-southeast-2.amazonaws.com/franchising-expo-production/franchising-for-the-new-decade-2-1/_heroThumbnail/Clayton-Treloar-website.jpg)
10:30am
Franchising for the new decade
Presented By
Clayton Treloar, Mail Boxes Etc
![](https://s3-ap-southeast-2.amazonaws.com/franchising-expo-production/is-franchising-right-for-you-2/_heroThumbnail/Tamra-Seaton-website.jpg)
11:00am
Is franchising right for you?
Presented By
Andrew Benefield, Chatime
Tamra Seaton, MDS Legal (pic)
![](https://s3-ap-southeast-2.amazonaws.com/franchising-expo-production/conversations-with-franchisees-4/_heroThumbnail/Peter-White-website.jpg)
11:30am
Conversations with franchisees
Presented By
Christine Teng, Chatime
Soibhone Nascimento, Poolwerx
Chitra Suppiah, Resolve Finance
Facilitated by Peter White, Franchise Council of Australia (FCA) (pic)
![](https://s3-ap-southeast-2.amazonaws.com/franchising-expo-production/how-to-be-your-best-in-a-franchise-tips-to-follow/_heroThumbnail/Steve-Hansen-website.jpg)
12:00pm
How to be your best in a franchise - tips to follow
Presented By
Steve Hansen
![](https://s3-ap-southeast-2.amazonaws.com/franchising-expo-production/the-winning-formula-key-steps-to-buying-a-franchise-business/_heroThumbnail/Rajiv-Rajan-website.jpg)
12:30pm
The winning formula: Key steps to buying a franchise business
Presented By
Rajiv Rajan, Benchmark Business Sales
![](https://s3-ap-southeast-2.amazonaws.com/franchising-expo-production/franchise-ready-1/_heroThumbnail/Doug-Downer-horizontal.jpg)
1:00pm
Franchising in a post-pandemic world - everything you need to know
Presented By
Doug Downer, Franchise Ready
![](https://s3-ap-southeast-2.amazonaws.com/franchising-expo-production/what-makes-a-good-franchisee-from-a-franchisors-perspective/_heroThumbnail/Rachel-Killen-website.jpg)
2:00pm
What makes a good franchisee from a franchisor’s perspective?
Presented By
Rachel Killen, The Mr Group
![](https://s3-ap-southeast-2.amazonaws.com/franchising-expo-production/how-to-pick-a-winning-franchise-system/_heroThumbnail/Mike-Geddes-website.jpg)
2:30pm
How to pick a winning franchise system
Presented By
Mike Geddes, Poolwerx
![](https://s3-ap-southeast-2.amazonaws.com/franchising-expo-production/lessons-learned-as-a-franchisee/_heroThumbnail/Samiul-Islam-website.jpg)
3:00pm
Lessons learned as a franchisee
Presented By
Samiul Islam, Aramex
![](https://s3-ap-southeast-2.amazonaws.com/franchising-expo-production/start-up-accounting-advice-and-questions-to-ask-to-help-you-succeed/_heroThumbnail/Graham-Downs-website.jpg)
4:00pm
Start-up accounting advice and questions to ask to help you succeed
Presented By
Graham Downs (pic) & Stuart Third, Downs Accounting
![](https://s3-ap-southeast-2.amazonaws.com/franchising-expo-production/achieving-success-in-business-family-and-life-1/_heroThumbnail/Jim-Penman-website.jpg)
1:00pm
keynote
Every customer a raving fan
Presented By
Jim Penman, Jim's Group
![](https://s3-ap-southeast-2.amazonaws.com/franchising-expo-production/maximising-the-system-1/_heroThumbnail/Nitin-Khadalia-website.jpg)
2:00pm
Maximising the system – what makes a successful franchise
Presented By
Luke Martin & Nitin Khadalia (pic), Pack & Send
![](https://s3-ap-southeast-2.amazonaws.com/franchising-expo-production/the-importance-of-communication-in-franchise-systems-1/_heroThumbnail/Sarah-Allen-website.jpg)
3:00pm
The importance of communication in franchise systems
Presented By
Sarah Allen, Appliance Tagging Services
![](https://s3-ap-southeast-2.amazonaws.com/franchising-expo-production/lets-talk-about-money-4/_heroThumbnail/Kate-Groom-website.jpg)
3:30pm
Let's talk about money: 5 facts you absolutely need to know about buying a franchise
Presented By
Kate Groom, Franchise Accounting & Tax
![](https://s3-ap-southeast-2.amazonaws.com/franchising-expo-production/the-strength-of-franchising-in-the-2020s/_heroThumbnail/Peter-White-website.jpg)
11:00am
The strength of franchising in the 2020s
Presented By
Peter White, Franchise Council of Australia (FCA)
![](https://s3-ap-southeast-2.amazonaws.com/franchising-expo-production/want-to-start-your-own-business-what-to-look-out-for/_heroThumbnail/Sara-Pantaleo-website.jpg)
12:30pm
Want to start your own business? What to look out for!
Presented By
Sara Pantaleo, Affari SP
![](https://s3-ap-southeast-2.amazonaws.com/franchising-expo-production/achieving-success-in-business-family-and-life-1/_heroThumbnail/Jim-Penman-website.jpg)
1:00pm
keynote
Every customer a raving fan
Presented By
Jim Penman, Jim's Group
![](https://s3-ap-southeast-2.amazonaws.com/franchising-expo-production/the-importance-of-communication-in-franchise-systems-1/_heroThumbnail/Sarah-Allen-website.jpg)
1:30pm
The importance of communication in franchise systems
Presented By
Sarah Allen, Appliance Tagging Services
![](https://s3-ap-southeast-2.amazonaws.com/franchising-expo-production/franchise-ready-1/_heroThumbnail/Doug-Downer-2023-website.jpg)
3:00pm
What it means to be invested in a franchise - it’s not just about the money!
Presented By
Doug Downer, Franchise Ready
![](https://s3-ap-southeast-2.amazonaws.com/franchising-expo-production/ops-manuals/_heroThumbnail/Prue-Keen-website.jpg)
3:30pm
How to get your ops manuals working so you really do deliver like a franchise
Presented By
Prue Keen, Franchise Simply
![](https://s3-ap-southeast-2.amazonaws.com/franchising-expo-production/maximising-the-system/_heroThumbnail/Nitin-Khadalia-website.jpg)
4:00pm
Maximising the system – what makes a successful franchise
Presented By
Luke Martin & Nitin Khadalia (pic), Pack & Send
![](https://s3-ap-southeast-2.amazonaws.com/franchising-expo-production/schedule-coming-soon-2-1-1/_heroThumbnail/OPTUS0159_200x200mm_HR-1.jpg)
10:00am
Welcome to the Optus Seminar Theatre schedule!
Presented By
The Franchising & Business Opportunities Expo
![](https://s3-ap-southeast-2.amazonaws.com/franchising-expo-production/dc-strategy/_heroThumbnail/Barry-Money-website.jpg)
12:00pm
Make yourself redundant and be your own boss
Presented By
Barry Money, DC Strategy
![](https://s3-ap-southeast-2.amazonaws.com/franchising-expo-production/start-with-the-end-in-mind-building-your-a-team/_heroThumbnail/John-Harriott-website.jpg)
12:30pm
Start with the end in mind – building your A team
Presented By
John Harriott, DAB Financial Group
![](https://s3-ap-southeast-2.amazonaws.com/franchising-expo-production/ingredients-for-success-1/_heroThumbnail/Pittman-Jana-website.jpg)
1:00pm
keynote
Ingredients for success
Presented By
Dr Jana Pittman
![](https://s3-ap-southeast-2.amazonaws.com/franchising-expo-production/the-power-of-purpose-how-purpose-led-brands-thrive-in-todays-market/_heroThumbnail/Sonia-Shwabsky-website.jpg.png)
3:00pm
The power of purpose: How purpose-led brands thrive in today's market
Presented By
Sonia Shwabsky, Kwik Kopy
![](https://s3-ap-southeast-2.amazonaws.com/franchising-expo-production/how-to-nail-a-perfect-business-plan-for-your-business/_heroThumbnail/Clayton-Treloar-website.jpg)
3:30pm
The importance of local area marketing and networking for you and your business
Presented By
Clayton Treloar, Mail Boxes Etc. (pic)
Frederick Marcoux, BNI
![](https://s3-ap-southeast-2.amazonaws.com/franchising-expo-production/the-strength-of-franchising-in-the-2020s-1/_heroThumbnail/Peter-White-website.jpg)
4:00pm
The strength of franchising in the 2020s
Presented By
Peter White, Franchise Council of Australia (FCA)
![](https://s3-ap-southeast-2.amazonaws.com/franchising-expo-production/topic-tbc/_heroThumbnail/Josh-Fitzgerald-website.jpg)
4:00pm
Minimising IT cybersecurity risks: practical steps
Presented By
Josh Fitzgerald, Lookup Solutions
![](https://s3-ap-southeast-2.amazonaws.com/franchising-expo-production/schedule-coming-soon-2-1-1/_heroThumbnail/OPTUS0159_200x200mm_HR-1.jpg)
10:00am
Welcome to the Optus Seminar Theatre schedule!
Presented By
The Franchising & Business Opportunities Expo
![](https://s3-ap-southeast-2.amazonaws.com/franchising-expo-production/the-wheel-of-fortune-analysing-your-business-ability/_heroThumbnail/Bill-McGowan-website.png)
12:30pm
The wheel of fortune. Analysing your business ability.
Presented By
Bill McGowan, WA McGowan Consultants
![](https://s3-ap-southeast-2.amazonaws.com/franchising-expo-production/ingredients-for-success-1/_heroThumbnail/Pittman-Jana-website.jpg)
1:00pm
keynote
Ingredients for success
Presented By
Dr Jana Pittman
![](https://s3-ap-southeast-2.amazonaws.com/franchising-expo-production/the-why-factor-in-franchising/_heroThumbnail/Rami-Ykmour-website.jpg)
2:30pm
The 'why' factor in franchising
Presented By
Rami Ykmour, Rashays
![](https://s3-ap-southeast-2.amazonaws.com/franchising-expo-production/how-to-choose-the-right-business-for-you-what-to-consider-before-buying-any-business/_heroThumbnail/Damien-Boehm-website.jpg)
3:00pm
How to choose the right business for you: what to consider before buying any business
Presented By
Damien Boehm, Urban Clean